Assignment 1 2015w

Individuals using the service and carers 2 marks Good communication provides the service user and their carer with confidence and independence and involvement which also creates a good bond and trust between the carer and the individual 3. Hard of hearing By using hearing aids, speaking clearly without any slang, talking directly to the client and from a suitable distance and bit from the other side of the room.

To pass and receive information.

Nonverbal communication, using sign language, body language and gestures. If the individual is verbal, the individual may have repeated the outcome back you yourself, or you could ask the individual what they understand within the conversation, if they do not fully understand then the conversation needs to be explained again in a more simple term.

To be able to share their knowledge. Non verbal client By asking direct questions which only need a yes and no answer, using pen and paper for the non verbal client to write with, speaking clearly and reduce the client to be stressed.

Colleagues 2 marks The work environment would be knowledgable as the whole staff would have been communicated in a clear and understandable way, also communicating regularly so that all that staff are informed and up to date with the clients at all times, making the staff a good team.

To show their feelings and to express their emotions. Speech and language services - this service can help support people who have had a stroke and have problems with their speech 2. Avii Describe two ways to check that communication has been understood by all involved.

Advocacy services - this service can support people who are unable to speak up for themselves. Verbal communication, using sounds, words, language and talking.

The service tries to understand the needs, wishes and preferences of people, and will argue on their behalf. Visual communication, using signs, symbols, photos and picture cards. Av Explain how good communication can have a positive effect on the way a social care worker interacts with: Translation and interpreting services - these services can help with written text from one language to another and also converting spoken language to another.

If the client is non verbal by watching the individuals body language and facial expressions to see if they understand what has been said, if they have an anxious look you know that they do not understand, in which the conversation can then be made simpler for the individual to understand.

To be able to socialise with other people. Aviii Identify three services, or sources of information and support that enable effective communication in an adult social care setting. Written communication, using a pen and paper or a computerised device.

Other professionals 2 marks Communicating well with other professions would mean that the clients needs are fulfilled. For example giving clear and correct information to a doctor regarding a medical issue with the client, or ordering a repeat prescription, speaking clearly to the pharmacist and giving the correct information, if we did not communicate well with other professions it may be that they do not understand either, how important the conversation is or may not be able to find the clients details, this also includes district nurses as they often advise on the clients health, for example to use a cushion under the clients feet in bed, if this is not communicated effectively the cushion could be put under the clients legs instead of their feet, leading to pressure sores on the clients heals.

Aiii Give two reasons why it is important to observe the reactions of an individual using the Service when you are communicating with them.

To be understood by others. To be able to see if the service user understands what has been said, either by giving off body language signals or gestures.

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Assignment 1 Technology and Management TEC/ Human Factors of Technology Professor Howard Taylor Esau Leal 06/20/ Technology/Management Technology management (TM) for companies is about sustaining and improving a company’s competitiveness in the long-term; being able to think out-side-the-box of what will be the new best thing before its competitor.

Assignment 1 2015w
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